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Rocket Safari is a global team with 24/7 online support. No waiting on a phone for a call centre. Get answers quickly via email or Direct Message on Instagram.
We’re here to help, got a question? Choose what best fits you.
Pre-sale questions via Instagram
Do you want to exchange a few quick messages with someone friendly who can direct you to the right service for your account?
- Typical response time? Usually a few hours. Or instantly!
- Direct Message @rocketsafari on Instagram
Get advanced help from our agents via email
Get in touch with one of our super experienced agents for pre-sale questions and questions related to your membership that can’t be answered in the FAQs.
- Typical response time? Up to 24 hours.
- Ask an agent for help.