Frequently asked questions

General

Please contact [email protected]

All we ask is to let us know 48 hours in advance before your renewal date. No hard feelings!

Stripe for online payments. We’ve found Stripe to be the most secure and cost-effective option for both customer and merchant. You will be able to create an encrypted payment profile with us and authorize recurring payments.

We may request bank transfer for payments over $250 from new customers.

Rocket Safari can invoice in USD, GBP, or EUR. Just ask!

Agencies, or individuals with multiple accounts, can enjoy 10% off for secondary accounts.

You must have one primary account paying standard price to qualify.

Mother Child Instagram Growth Method

Yes! We will agree on a guarantee for your campaign before payment is taken.

Read more about the Rocket Safari Guarantee.

A campaign will take around 3-5 business days to set up. Your first month will start from the first day of actions, so you receive a full 30 days of service.

For large campaigns, or during high demand, you should expect up to 10 days.

We recommend creating a new list of target accounts once a month. Please communicate with your account manager, or fill out the form on our website.

  1. Follow Your Target Audience
  2. Like Posts of Your Target Audience
  3. Promotional Direct Messages Sent to Your Target Audience
  4. Share Your Profile in Direct Messages
  5. Share Your Recent Posts in Instagram Stories
  6. Tag Your Target Audience in Instagram Stories

Target accounts will be sent one direct message per user, then added to a block-list. Additionally, your existing followers will be added to the block-list during setup, so you don’t have to worry about your existing audience receiving messages or new accounts receiving the same message twice.

Read more, Mother Child Method Explained.

We will never ask you for your account password. All of our services are designed to not require any access to your account, for the safety of your business.

Think of it as word-of-mouth marketing on rocket-fuel!

Yes, of course! Promoting McDonald’s to vegetarians or an estate agent to travel bloggers is a waste of your money and our effort.

It’s much easier for us to achieve results if we promote your account to Instagram users who care about your content.

  • Faster setup time. We profile, warm-up and stock 1,000s of high quality accounts in popular niches such as the music, fashion and travel industry, so we can get started on each campaign quickly with relevant, tried and tested accounts.
  • Authenticity. The accounts used to promote you will appear to be real accounts, made by fans, curators, bloggers, other influencers, or shout-out pages.
  • Flexibility. When a campaign needs a boost or an upgrade. We can do this quickly without having to wait weeks to create new accounts. This gives us a level of certainty that we can grow your account and over-achieve the guarantees.
  • Privacy. The child accounts are in stealth-mode! In addition to authenticity, our themed networks maintain your reputation publicly because they appear to be separate, third party accounts, similar to shout-out pages which are relevant to your niche.

Support

Please email [email protected] for customer and sales support.

Or, contact David on Telegram @socialimpactltd.